Profile Summary
Seasoned Alumni Relations professional with a proven track record in building engaged alumni communities, enhancing donor stewardship, and driving reunions and networking events. Adept at CRM management, data analysis, and cross functional collaboration to increase alumni participation and fundraising impact.
Experience
University of Northbridge, Toronto, ON — Mar 2020 – Present
Alumni Relations Manager
- Built and expanded a 60,000+ alumni network across regions, increasing engagement by 42% year over year.
- Led donor stewardship program that raised annual giving by 28% through targeted campaigns.
- Implemented CRM optimizations resulting in 30% faster event registration and data accuracy improvements.
- Partnered with 25+ chapters to execute 40+ events including reunions and regional meetups.
Global Education Foundation, Vancouver, BC — Jul 2016 – Feb 2020
Alumni Programs Coordinator
- Re-engaged 15,000 inactive alumni via personalized outreach and lifecycle campaigns.
- Coordinated 20+ regional chapters to deliver scalable engagement programs.
- Helped secure 1.2M in fundraising through alumni-led events and corporate sponsorships.
Skills
- Alumni relations & donor stewardship
- CRM management (Salesforce, AlumCRM)
- Event planning and management
- Stakeholder engagement and communications
- Data analysis and reporting
- Campaign design and implementation
- Volunteer coordination
- Project management
Certifications
- Certified Fund Raising Executive (CFRE)
- Certificate in Nonprofit Management
Education
MBA in Nonprofit Management, Global University, Toronto, ON (2014 - 2016)
B.A. in Communications, Eastern State University, City, Country (2009 - 2013)